Health insurance, medical insurance and dental insurance for groups
Welcome to the Managed Dental Care website. For over 14 years, Managed Dental Care, a wholly-owned subsidiary of Guardian Life Insurance, has offered quality pre-paid dental benefits in the state of California.
  
You can search for a primary care dentist near you, or check to see if a particular dentist or dental office is in our network. Click Go to get started.  If you would like to appeal a referral decision or file a complaint, click Grievance Form, which will allow you to describe your situation in detail.

At Managed Dental Care,we know it's important that our provider directory is accurate.
To report any potentially incorrect information in the directory,please contact the Plan's Member Services Department at 1-800-273-3330 or via email at nmc@glic.com 		  
Description of MDC's Grievance Process:
MDC will acknowledge all written grievances within 5 calendar days and all electronic grievances within 3 calendar days.
MDC will resolve all grievances within 30 calendar days.
Members have 180 calendar days from the date of an incident to submit a grievance.

Change Healthcare’s cyber incident is affecting some services:

One of Managed Dental Care’s (MDC) service providers, Change Healthcare, experienced a cyber incident, which has caused disruptions across the health care industry.
Please note that the incident does not impact monthly capitation payments. There was brief impact only to fee-for-service payments to certain providers in the MDC network, which has since resumed.
For more information, please read here at Guardian Anytime

Managed Dental Care Customer Service:
 1-800-273-3330
California Department of Managed Health Care:
 1-800-466-2219
 1-877-688-9891 (TDD)
  www.dmhc.ca.gov

Summary Benefits & Coverage

You can easily access your Managed Dental Care Summary Benefits and Coverage by clicking here at Guardian Anytime and follow these steps:
 Go to Forms and Material and select Obtain
    Forms and Materials.
 Go down to the Benefit Summaries hyperlink.
 Click the + sign for class and it will display all
    relevant California Summary of Benefits
    Comparison Forms for that class
Note: Free language assistance services are available for you and your dependents to assist with your dental needs. Please contact MDC’s Member Services Department at 1-800-273-3330, your assigned network general dentist or your network specialist (for MDC approved specialty care) if English is not your or your dependents’ preferred spoken or written language.
Copies of all Vital Plan Documents translated into Spanish are available by contacting MDC's Member Services Department at 1-800-273-3330.
Nota: Los servicios gratuitos de ayuda con el idioma están disponibles para usted y sus dependientes para ayudarle con sus necesidades dentales. Si el inglés no es el idioma preferido de usted o sus dependientes, por favor comuníquese a nuestro Departamento de Servicios para Miembros al 1-800-273-3330, su dentista general de red asignada o su especialista de red (para una atención especializada de MDC).
Todas las copias de los documentos vitales de el plan tradudidos a español están disponibles comunicandose a MDC el departamento de servicios al cliente a el 1-800-273-3330.
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